Q: When will I receive my Supernova pods?

Your first order will be shipped out within 3-7 working days after placing your order. Subsequently, you will have a recurring order every 4 weeks until your 12th delivery is completed. 

Q: When will I receive my Morning machine?

If you have bundled the Morning machine together with the prepaid Supernova Pod Subscription, you will receive the machine together with your first pods order.

Q: Can I change my subscription preference throughout the 12-month subscription?

You will not be able to change your subscription preference once you have submitted your preference. If you need any assistance, please contact customerservice@pppcoffee.com.

Q: What happens after my 12-month subscription ends?

After the 12-month subscription ends, you may continue to subscribe to your favourite pod or pick another preference here.